Club Lounge Assistant

Responsibilities:

• Welcome and assist Executive Floor and VIP guests, providing personalized check-in, check-out, and concierge services in the Club Lounge.
• Serve food and beverages during lounge operating hours while maintaining high standards of service, cleanliness, and presentation.
• Anticipate and respond promptly to guest needs, ensuring comfort, privacy, and an exceptional lounge experience.
• Coordinate with the Front Office, Food & Beverage, and Housekeeping teams to ensure seamless operations and guest satisfaction.

Requirements:

• Relevant certification in a related field.
• Relevant experience in similar role.
• Fresh graduates are encouraged to apply; training will be provided.
• Applicants must be willing to work in Johor Bahru.