Club Lounge Supervisor

Responsibilities:

• Supervise and manage the daily operations of the Club Lounge, ensuring excellent service quality, cleanliness, and guest satisfaction.
• Lead, train, and motivate the Club Lounge team to deliver personalized and professional service to Executive Floor and VIP guests.
• Coordinate with the Front Office, Food & Beverage, and Housekeeping departments to ensure smooth lounge operations and consistent guest experience.
• Monitor inventory, manage reports, and implement service improvements to maintain efficiency and uphold hotel standards.

Requirements:

• Relevant certification in a related field.

• Relevant experience in similar role.

• Applicants must be willing to work in Johor Bahru.